Privacy Policy

This Privacy Policy describes how Trango Networks LLC (“Trango,” “we,” “us,” or “our”) collects, uses, and discloses information when you visit gotrango.com (the “Site”) or otherwise interact with us in a business capacity. gotrango.com is intended for use by businesses, including internet service providers, system integrators, resellers, and other commercial entities. The Site is not directed to consumers or to children, and we do not knowingly collect information from individuals under 18.

1. Information We Collect

1.1 Information You Provide
We collect information you voluntarily submit through the Site, including when you:
• Submit a contact, sales, support, or partner inquiry form
• Request a quote, datasheet, or product information
• Subscribe to communications or technical bulletins
• Register for an account or customer portal (if applicable)
• Communicate with us by email, phone, or other channels referenced on the Site
This information typically includes your name, business email address, phone number, company name, job title, country, and the content of your inquiry.

1.2 Information Collected Automatically
When you visit the Site, we and our service providers automatically collect certain technical information, which may include:
• IP address and approximate geographic location derived from it
• Browser type, operating system, device type, and screen resolution
• Referring URL, pages viewed, links clicked, and time spent on pages
• Date and time of access and other standard server log data
We collect this information using cookies, pixels, server logs, and similar technologies. See Section 4 for details.

1.3 Information from Third Parties
We may receive information about you from third parties such as business contact databases, marketing partners, channel partners, distributors, or publicly available sources, where you have provided your information to those parties or where doing so is otherwise permitted.

2. How We Use Information
We use the information we collect for the following business purposes:
• Responding to inquiries, quote requests, and support requests
• Providing, operating, maintaining, and improving the Site and our products and services
• Communicating with you about products, services, technical updates, and business matters
• Sending marketing communications where permitted, which you may opt out of at any time
• Analyzing Site usage, troubleshooting, and improving content and functionality
• Detecting, preventing, and responding to fraud, abuse, security incidents, and unlawful activity
• Complying with legal obligations, enforcing our agreements, and protecting our rights and the rights of others

3. How We Share Information
We do not sell your personal information. We share information only as follows:
• Service providers and processors that perform functions on our behalf, such as website hosting, analytics, email delivery, customer relationship management (CRM), and IT services, under contractual obligations of confidentiality and data protection
• Authorized resellers, distributors, or channel partners where doing so is necessary to respond to your inquiry or fulfill a request you initiated
• Affiliated entities under common ownership or control with Trango Networks LLC
• Professional advisors such as legal counsel, auditors, and accountants
• Government authorities, regulators, or other third parties where required by law, legal process, or to protect our rights, property, or safety, or that of others
• A successor entity in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar transaction

4. Cookies and Analytics
We use cookies and similar technologies on the Site. These include:
• Strictly necessary cookies that enable core Site functionality
• Performance and analytics cookies that help us understand how visitors use the Site
• Functional cookies that remember your preferences
We may use third-party analytics services (for example, web analytics platforms) that set their own cookies and process technical data on our behalf. You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Site.
We do not currently respond to browser “Do Not Track” signals, as no consistent industry standard exists.

5. Your Choices
• Marketing communications: You may opt out of marketing emails by following the unsubscribe link in any such email or by contacting us at the address below. We may still send you transactional or business communications related to your inquiries or relationship with us.
• Cookies: You may block or delete cookies through your browser settings.
• Access, correction, deletion: Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, contact us at the address below. We may need to verify your identity before responding.

6. Data Retention
We retain personal information for as long as needed to fulfill the purposes described in this Policy, to maintain our business relationship with you or your organization, and to comply with our legal, tax, accounting, and regulatory obligations. Retention periods vary based on the type of information and the context in which it was collected.

7. Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. International Users
The Site is operated from the United States. If you access the Site from outside the United States, you understand that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using the Site or submitting information, you consent to such transfer and processing.

9. Third-Party Sites
The Site may contain links to third-party websites, services, or resources. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party site you visit.

10. Changes to this Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top of this Policy reflects the most recent update. Material changes will be communicated by posting the updated Policy on the Site or by other reasonable means. Your continued use of the Site after the effective date of any update constitutes your acceptance of the updated Policy.

11. Contact
Questions, comments, or requests regarding this Privacy Policy may be directed to:
Trango Networks LLC
Attn: Privacy
[Trango Networks LLC mailing address]
[City, State, ZIP]
Email: privacy@gotrango.com
This Privacy Policy is provided as a starting template and should be reviewed by qualified legal counsel before publication.

Privacy Policy

Sponsorship